![]() ![]() When you’ve used your debit or credit card once and chosen Welsh as your language, it will be remembered for future transactions. Cash machines - We’ve recently installed new touch screen cash machines so you can now choose Welsh language on all of our UK cash machines.We’ll carry on our refurbishment programme and so you’ll see these changes in more branches in the future. ![]() Changes you can expect to see include dual language welcome walls and signs inside the branches. Signs in our branches - We’ve been refurbishing our branches, including some in Wales.All of our Welsh-speaking branch colleagues are easily identified by a recognised orange badge with the laith Gwaith/Working Welsh logo on it. We encourage colleagues who speak Welsh to help customers with their banking queries using their preferred language as they would do in normal day to day life. Welsh speaking staff - We recruit from the communities which we operate in and we have many Welsh-speaking colleagues throughout our branches in Wales.Our local team of Relationship Directors and Credit Partners work with SMEs across Wales, building long term relationships and providing tailored solutions that meet their commercial banking needs Corporate & Commercial business centres in Wales - We have 2 business centres in Wales based in Cardiff and Swansea.Our branches in Wales - We have branches throughout Wales and additional branches within some of the universities in Wales.It's why we support a number of Welsh language initiatives, allowing customers to use Welsh language in conversations with our Welsh speaking colleagues in branch, on our cash machines in Wales and when writing to us.īelow, you'll find information on exactly what we’re doing to support the use of Welsh language. We want all of our Welsh speaking customers to feel comfortable using Welsh language in their day to day banking with us and we encourage its use wherever possible. Our customers are our priority and they’re at the centre of everything we do. Supporting the Welsh language at Santander Investment fees, charges and key documents. ![]()
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